Frequently Asked Questions...


Q: I’d love a custom piece, how soon after an event do you need the flowers?

A: The quicker your flowers come to us the better your end results will be. 2-3 days at the absolute latest. The best way to ensure that your flowers are taken care of is to make plan for delivering flowers with us ahead of time. We make a limited number of custom pieces a month so reaching out to us here, at least 2-3 weeks before the event is the best way to guarantee a spot for your flowers. Click here to see detailed instructions and photos on how to best pack your flowers for shipment. 


Q:Do you ever make custom commissioned pieces not from a wedding? Can you make me a frame even if the flowers used didn't have special meaning?

A: Yes absolutely! We love creating pieces for home decor, presents, & styled shoots. If you have an idea of flowers you'd like included, we can source the flowers and frame them. If you're not looking for specific flowers we can send you mock up's of different framing options. Reach out here!


Q: I'm attending a wedding and I'd like to give the couple a custom frame for their special day. How should I go about this? 

A: Our couples are always so appreciative to be gifted their preserved sentimental flowers after their wedding! While we don't currently offer gift certificates, as they're not supported on our website platform, we can still work together to gift the couple a wonderfully personal wedding gift. If you'd like to gift the couple a custom piece featuring the flowers from their wedding, arrangements need to be made prior to the event, ensuring flowers are to be mailed asap after the wedding. Reaching out to us here before the event is best, we would be more than happy to walk you through the process! 


Q: How long after my wedding will I receive my Framed Florals piece? 
 

A: The floral pressing process takes anywhere from 4-6 weeks to ensure all moisture is out of the flowers and foliage. After they are pressed, we spray preserve them, and play around with composition. You will receive an email with 3-5 Mock Ups of artistic floral composition. Once settled on a final look, we will begin framing. Please allow up to 3 months to receive your Framed Florals piece. If you have any questions please reach out to us here to learn more about the timeline. 


Q: I’m having an event in the NYC Metro area, can you pick up my flowers so I don’t have to ship them?

A: Yes! For a fee, We will travel to your event and pick up a arrangement of flowers to create a custom piece. For a fee, we can also travel to your florist and pick up a sampling of flowers that will be used at your event. This is ideally the best way to ensure we get a beautiful sampling of flowers and foliage. This is a service that needs to be planned in advance. To purchase, click here. To make arrangements please contact us here.

 


Q: How long do your preserved flowers last?

A: Framed Floral Frames that are properly cared for should last decades! Direct sunlight and UV light are preserved flowers' enemies. All flowers are treated with a preservative and UV spray, but keeping your frame away from direct light will ensure your flowers last many many years, decades, a lifetime. Because flowers are organic and natural material, please expect slight fading of color and browining over the years.

 


Q: Can you press every type of flower in my bouquet or centerpiece?

A: While we try our very best to press each flower and piece of greenery supplied, due to the organic nature of the process, we can't guarantee that all flowers will press perfectly. Depending on the condition in which we receive the flowers, we use whichever flowers and foliage come out of the presses looking their best. We will work with all flowers given to us, and try to utilize petals and leaves from each stem into each custom Framed Florals piece.


For all other questions, inquiries, collaborations, or just to say 'hi,' please reach out here!


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